Reagor Air Conditioning, Heating, Plumbing, & Electric, LLC has no desire to be a financial institution. We only wish to serve our community by helping to keep them warm in the winter, cool in the hot summer, to have access to hot water and free flowing clean drinking water, among many other amenities. Over the years, we have been happy to help many of our customers through rough times and have let them pay out their bills.
Unfortunately, times have changed, and people have changed. Oh, we still have our long standing and wonderful customers that we always have had, and we are very grateful and wish you all the very best for your families and loved ones!
The unfortunate truth, however, is that more and more people are not paying their bills, to the point we now have a large number of unpaid invoices, and that doesn’t count all of the invoices which prior office personnel deleted from the rolls because they gave up on collecting — the figure is actually incomprehensible — and has at times put the business on shaky grounds.
We know — because we have checked and triple checked — that we have the best and fairest pricing around. We know — because we have checked and triple checked — that we were the only company not getting paid completely upfront. Frankly, prices remained the same for 13 years and when they were raised, 13 years of price increases and inflation were not taken into consideration when the new prices were figured. So, if you call in and prices have changed, consider we have some catching up to do; and, yes, we are still the best priced — we checked.
* Payment of the Onsite Estimate expected each day work is completed. The final invoice is billed by the office. Any corrections will be made at that time.
* A Surcharge of $20 or 10%, whichever is higher, will be added to all Invoices whose Onsite Estimate’s were not paid the same day as the work is done except where written pre-arrangement is made and agreed prior to scheduling the day’s work.
* Payments for less than the full amount don’t waive our right to collect the full amount including any subsequent penalties.
* Penalties may include the following: Office Labor Charges at $50 per hour, accumulated at 1 hour per week minimum to account for inter-office work required for debt collecting including, but not limited to numerous calls, paperwork, etc., while attempting to collect the unpaid debt and accessed per each individual customer invoice; late fee accessed every 30 days at $20 or 1% of the total outstanding balance of the invoice until it is paid in full; Legal, Lien, Other Fees as accessed, accumulated, and allowed by law.
*If a Lien or Judgement is won/placed all penalties will continue to accumulate as allowed by law until the debt is paid in full.
*Reagor Air Conditioning, Heating, Plumbing, & Electric, LLC (ReagorACHPELLC) reserves all rights allowed under Texas and Federal laws.